Customer Support

Never feel like you’re going it alone with the Customer Support Feature from DonorPoint. Live support provided by DonorPoint -- not a third party -- as well as extensive training and support materials means help will always be available.

Combined with our easy-to-use platform, our unmatched Customer Support ensures that you can set up and get started with DonorPoint quickly and easily and focus on reaching your supporters -- not working out system issues.

DonorPoint software also includes these donor-facing features

Fundraisers, Special Events & Custom Campaigns

Sponsorships

Partner with businesses for events, campaigns and more with an easy-to-use interface.

Volunteer Management

Set up scheduling, registrations, hour -tracking, waivers and other functionality critical to making the most of your volunteers' efforts.

Donations

One-time, recurring, tribute, memorial and more are easily set up with pledge management tools that make tracking and nurturing easy to do.

And these service features that make it easier for you to create, track and engage

Peer-to-Peer & Crowdfunding

Harness the power of email marketing and social media and activate the passion of your supporters with DonorPoint's Peer-to-Peer and Crowdfunding solutions.

Workplace Giving Campaigns

DonorPoint's robust and adaptable Workplace Giving solution, including Single Sign-On, Foundations and Designations, makes sure that technology is an asset -- not a hurdle -- to your federated giving campaigns.

Individual & Recurring Giving

Our full Individual & Recurring Giving suite, with options for Donate Now, Designated & Foundational Giving, Automated Recurring Giving, Memberships, Merchandise Sales, and more.

Reporting & Analytics

Track donations, create detailed reports with multiple filters and have them automatically pulled and sent to necessary stakeholders.

Email & Social Media Marketing

Automate email sends with template or custom forms, create registration replies, directions, tickets and more with tools and tracking options.

Responsive Web Design

Use ready-to-go templates, or use your existing look and feel to create pages, emails, reports and more.

User-Friendly Set-Up

Intuitive controls make set up easy and you can instantly duplicate and re-use pages for new campaigns.

Secure Merchant Account Services

Know that your donors funds are secure, accept online and offline sales, and more with secure, verified, tools.

Easy Data Integration & Management

DonorPoint can integrate with or replace the systems you're already using and our system is designed to grow with your organization and its mission.

Events

Set up and manage any type of occasion with a fixed date -- Events, Raffles, Auctions, Galas, Classes, Lectures and more.

Have the best support in your online fundraising.